Our health measures to keep you safe and protected every step of your journey

Your health and safety remain at the heart of everything we do. In the face of Covid-19, we have put in place the strictest health measures both on the ground and in flight to keep you protected at every step of your journey. Grouped under the label "Air France Protect", these measures are regularly adapted to evolutions in the health situation.

Follow our recommendations below to prepare for your trip and travel safely.

Air France receives 4 stars in Skytrax's Covid-19 Airline Safety Rating

Skytrax's Covid-19 Airline Safety Rating evaluates the hygiene and safety measures implemented by airlines, both on board and at the airport. Air France received 4 stars in the audit carried out in December 2020 by Skytrax, an international air transport rating organization.

BEFORE DEPARTURE

BEFORE DEPARTURE

REQUIREMENTS FOR TRAVEL TO AND FROM FRANCE
As of 31 January 2021, any departure from the French territory to a country outside the European area is prohibited, except for essential travel. If your travel is essential, you must justify your trip by presenting proof as well as a certificate for international travel which can be downloaded from the French Interior Ministry website. We recommend that you print and fill out this certificate before going to the airport.

Download certificate for international travel

In addition, conditions for entry and departure from Metropolitan France and French Overseas Territories have recently changed. You can check the latest travel requirements and types of authorized tests for your destination country on the TravelDoc website.

If you are traveling to Corsica, a negative PCR test taken within 72 hours is mandatory. No test is required on other domestic flights.

A curfew is in effect in France due to the current health situation. To travel within France during the curfew, you must justify your trip by presenting a certificate of exceptional travel (attestation de déplacement dérogatoire) as well as your ticket.

Download certificate for exceptional travel in France

CHECK ENTRY AND STAY REQUIREMENTS

Travel documents and a recent negative Covid-19 test may be required, including within the Schengen area, for travel to and from France and its Overseas Territories.
We strongly recommend that you check the entry and stay conditions on the official TravelDoc website before your trip.

You can also consult the embassy websites of your departure, transit or destination countries, as well as the travel advisory page on France Diplomatie.


COVID-19 TESTING INFORMATION

Does your destination require a Covid-19 test? You must confirm the type of test (PCR, antigen, LAMP, etc.); where and how to carry it out (laboratory, pharmacy, doctor, etc.); and the required language and validity period of the test results on the TravelDoc website.

Please note: even if you are vaccinated against Covid-19, you will still need to be tested if your destination requires it.
Do you need a Covid-19 test to travel?

Before arriving at the airport

Check online

Check in online

To minimize your waiting time at the airport, check in for your trip on our website or mobile app and download your boarding pass directly. 
AF Play

Download your favorite press

For your safety, we no longer offer newspapers and magazines on board. Download your favorite press titles 30 hours before your departure on the Air France Play app.
To limit traffic, access to Paris airports is restricted to travelers, and to persons accompanying minors or other travelers in need of special assistance.
Items to bring on board
  • Several surgical masks to wear for the duration of your trip
  • Disposable single-use tissues
  • Bottle of hand sanitizer (<100ml)
  • Pen to fill out the forms distributed on board

LET'S STAY IN TOUCH

In the current context, it is important to stay in touch. Please make sure your contact details are kept up to date, i.e. the e-mail addresses and telephone numbers in your booking files.

AT THE AIRPORT

AT THE AIRPORT
Mask

Mandatory surgical mask

You must wear a surgical mask upon arrival at the airport and for the duration of your trip.

REMINDER OF PHYSICAL DISTANCING MEASURES

Special signage, announcements and floor markings remind you of the physical distancing measures.

COUNTERS EQUIPPED WITH PROTECTIVE SCREENS

All check-in counters are equipped with Plexiglas protective screens.

Disinfection

DISINFECTION OF CHECK-IN COUNTERS AND SELF-SERVICE KIOSKS

Check-in counters and self-service kiosks are disinfected regularly.

HAND SANITIZER DISPENSERS

Hand sanitizer dispensers are at your disposal.

CONTACTLESS BODY TEMPERATURE CHECKS

Body temperature measurement may be implemented at the departure of some Air France flights.

ON BOARD

ON BOARD
Mask

MANDATORY SURGICAL MASK

You must wear a surgical mask upon arrival at the airport and for the duration of your trip.

CABIN AIR RENEWED EVERY 3 MINUTES

  • Our aircraft are equipped with an air recycling system consisting of HEPA «High Efficiency Particulate Air» filters identical to those used in operating theatres, which trap 99.9% of particles.
  • The air in the cabin is therefore renewed every 3 minutes.


DAILY CLEANING AND REGULAR DISINFECTION

  • Vacuuming of carpets and all seats, as well as head covers
  • Cleaning and disinfection of all contact surfaces: trays, armrests, seat belts, entertainment screens, remote controls, overhead baggage racks, windows, door handles, etc.

sanitary kit

Sanitary kit

On our long-haul flights, you will receive a personal sanitary kit. It includes a disinfectant wipe, a surgical mask and hand sanitizer. On all other flights, a disinfectant wipe is at your disposal as soon as you arrive on board.

Inflight service

Our inflight service has been adapted for your safety. On our domestic and short-haul flights, a glass of water will be served to you. On our other flights, our inflight service is maintained. Whenever possible, we serve film-wrapped or individually wrapped products.

Air filtration in cabins

Our aircraft are equipped with an air filtration system consisting of High Efficiency Particulate Air (HEPA) filters identical to those used in hospital operating rooms.

Cabin air is thus completely refreshed every 3 minutes. These filters eliminate more than 99.97% of bacteria and viruses, ensuring an excellent air quality in our cabins which fully complies with health standards.

ON ARRIVAL

ON ARRIVAL
Mask

MANDATORY SURGICAL MASK

Before exiting the aircraft, specific announcements are made on board to facilitate disembarkation and promote physical distancing.

ON BOARD ANNOUNCEMENTS

Before exiting the aircraft, specific announcements are made on board to facilitate disembarkation and promote physical distancing.

PHYSICAL DISTANCING MEASURES

In the baggage arrival area, special signage, announcements and floor markings remind you of the physical distancing measures.

HAND SANITIZER DISPENSERS

Hand sanitizer dispensers are at your disposal.
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