BlueBiz, your business travel solution

Have you earned Credits with your account? Convert them into Award tickets according to your needs and start saving now!
Have you earned Credits with your account? Convert them into Award tickets according to your needs and start saving now!

Convert your Blue Credits into free tickets

At any time, you can convert Blue Credits earned by your company into award tickets or upgrades, valid on flights available on the online booking tool on the AIR FRANCE and KLM website. These awards are non-nominative: your company is free to use them for any employee.


With BlueBiz, it´s easier than ever to manage your Credits. To receive an Award ticket, 1 Blue Credit = 1 THB.
For example: you earned 30,440 Credits. You can then order an Award ticket of a value up to THB 30,440, such as a round trip Bangkok - Paris flight worth THB 29,440, taxes included. The 1,000 unconverted Credits remain credited to your account for your next order.

… and flexibility!

Blue Credits may be used to purchase any type of ticket available on the AIR FRANCE and KLM website, no matter the fare or destination. You can also use Blue Credits to buy an upgrade, for more information, please click here.


BlueBiz award tickets can be used for flights with AIR FRANCE and KLM, or for flights with partner airlines, under the following conditions: 

All BlueBiz awards must be completely purchased using only Blue Credits (including fees and taxes). 

Standard conditions corresponding to the chosen fare apply to award tickets. Please contact the AIR FRANCE KLM Customer Service if you would like to change your ticket. Please keep in mind that changes cannot be paid with Blue Credits.

Award ticket refunds are made by re-crediting the BlueBiz account with Blue Credits. Refunds of tickets paid with Blue Credits can only be requested via Normal ticket and cancellation rules apply to BlueBiz tickets, the processing time of a refund is 10 working days.


BlueBiz upgrade awards are authorized for AIR FRANCE and KLM flights. BlueBiz upgrade award requests must be made using the award request form at least 5 working days before your departure (the time necessary to process your request).
The fare difference is converted into Blue Credits and debited from the BlueBiz account.

Manage your awards safely!

In order to guarantee a proper use of your account, the designated BlueBiz administrator is the only person authorized to consult the account balance and to order award tickets.

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