Book a flight

Service fees are administrative costs related to the sale of a ticket.
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age).

Service fees vary depending on:
  • point of sale (online, Air France ticket office, etc.),
  • place of issuance (online or by phone, etc.).

TICKET CHANGE/REISSUE

Change made on airfrance.co.th
Change made by phone or at an airport counter
Change made at an Air France ticket office

Ticket purchased on airfrance.co.th, on the phone or at an Air France Ticket Office

-

€ 15

€ 15

Ticket purchased on a third-party site or travel agency

€ 30

Refer to your local travel agent

Refer to your local travel agent

Refund

Refund requested on airfrance.co.th
Tickets purchased on airfrance.co.th, by phone via the Air France Call Center or ticket office

Ticket purchased by phone or at an Air France ticket office

€ 20

€ 20

Ticket purchased from a third-party site or travel agency

Refund request to be completed through the third-party website or travel agency used to purchase the ticket

*Service fees are collected in local currency THB and are subject to currency fluctuations.

return to top of page