Contact our web support

Air France makes every effort to accomodate your request.

DO YOU NEED HELP USING OUR WEBSITE?

Our online help service is available to answer your questions about:
  • booking and purchasing tickets,
  • printing your boarding card,
  • receiving a trip reminder,
  • requesting a receipt.

You can contact the Web assistance for enquiries on online bookings or if you have questions on your existing booking at:

00-1800-441-0771 (toll-free) or (66)(2) 610-0808

Opening hours  (including public holidays):
  • Monday - Friday from 08.30am - 5.00pm (Bangkok local time)
  • Saturday and Sunday 8am to 3:30pm (Bangkok local time)

    For non urgent requests you can also contact us via email by completing the assistance form.

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